Understanding Your Customer Experience

Your Team, Their Truth. We step in as a customer, watch what happens, measure it against your vision - and hand you the results. No more guessing.

Every program is customized to meet your goals and needs.

A business owner reviewing a detailed customer experience report with a mystery shopper in the background.
A business owner reviewing a detailed customer experience report with a mystery shopper in the background.
Insightful feedback that truly changed us.

C. Schmidt

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Retail Insights

Helping stores understand customer service quality.

A friendly retail employee assisting a smiling customer at checkout.
A friendly retail employee assisting a smiling customer at checkout.
Automotive Care

Evaluating dealerships. oil change, repairs and interactions to ensure clients feel valued and informed throughout their visit.

A car dealership representative warmly greeting a customer near a shiny new vehicle.
A car dealership representative warmly greeting a customer near a shiny new vehicle.
Hospitality Review

Measuring guest experiences for retail and food establishments to help businesses enhance warmth and attentiveness.

A man driving a car in front of a vending machine
A man driving a car in front of a vending machine
An automotive service center with a technician engaging warmly with a client.
An automotive service center with a technician engaging warmly with a client.
Fashion designer works on laptop while talking on phone.
Fashion designer works on laptop while talking on phone.
A busy restaurant with servers providing friendly and efficient service to diners.
A busy restaurant with servers providing friendly and efficient service to diners.

Get in touch

Ready to improve your customer experience? Let's talk.

A friendly consultant engaging with a business owner over coffee, discussing customer experience insights.
A friendly consultant engaging with a business owner over coffee, discussing customer experience insights.
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Office Hours

Monday - Friday: 9:00AM - 5:00PM CST

*Schedulers and Project managers

are available to help

w/assignments as needed.

Address

PO Box 814 Blue Springs, MO 64013

Contact Us

866.573.0852

Info@ACustomerPerspective.com

Sales@ACustomerPerspective.com

Shoppers@ACustomerPerspective.com

A Customer Perspective, LLC